Returns policy

You can return products  (only in their original, unopened package) within 7 days of receipt; all postage rates are charged to the customer. These are the only conditions for a refund.

**go to the customer service section on the website and choose Returns , fill in the form to request a RMA number.

 

Damaged product / poor quality

** Never sign for a damaged/broken package !!!

We have a money-back guarantee. You can send back any product that happened to be of unsatisfactory quality within 14 days. If possible, please send the product in the original packaging. We will fully refund the product including the shipment costs. Please contact us as soon as possible when you want to send back products.