Track & Trace
100% money back guaranty
Orders will be shipped by our local postal service Post.nl or by DHL.
POST.NL - International Priority Mail. Using this premium service means all orders are shipped by airmail (if applicable) – which ensures fast delivery – and receive international priority treatment. All orders are shipped the first working day after we receive the payment and sent in discrete envelope or parcel.
*At the checkout section you can choose the delivery method.
*DHL is cheaper but the delivery took longer!!
DELIVERY TIME: POST.NL
Netherlands: 1-2 working day
European Union: 2-5 working days
Rest of the world: 4-10 working days
DHL DELIVERY TIME:
Netherlands: 2-3 working days (Monday is not a working day!)
European Union: 5-10 working days
Rest of the world: 9-15 working days
TRACK & TRACE
**Some of our packages are sent with a traceable service and can therefore be tracked online. This service is not available for all packages (countries) that we send.
Post.nl Track & Trace : http://www.postnlpakketten.nl/ ! Barcode + select country !
Post.nl Track & Trace international: https://www.internationalparceltracking.com/#/search (barcode + select country)
http://parcels-uk.tntpost.com Barcode + select country!
DHL Track & Trace : DHL Track and Trace international Check your country in the table and look for Traceerbaar ja (yes) nee (no)
When your order is send, you will receive a notification email with if available the Track & Trace number. You can also check the status of your order by logging into your account.
If a product is accidentally not in stock or any other problem occurs, you will be notified by email with further information.
SHIPPING COSTS GENERAL (PARCELS)
Our charges for postage parcels are depending on the total weight of the package or envelope and depends if the package fits into a mail box (letterbox package)
Packages: (included registered delivery and insurance till € 500,-)
Our basic (start) charges for postage are: Standard packaging and postage fees